Simple pricing that grows with you

Questions people ask

What counts as an AI answer?

Each reply the assistant gives a customer on your website or help centre, and each answer the team assistant gives a reader. Questions your team members try in the dashboard don't count. The count resets on the first of each month.

What happens if I run out of AI answers?

Your help centre and search keep working. The chatbot tells customers it can't answer right now and offers to connect them with your team, until the next month or until you upgrade.

Is the free plan really free?

Yes. A published help centre, the AI chatbot and 50 AI answers a month, with no credit card and no time limit.

Can I change plans later?

Yes, up or down whenever you like. Your articles, conversations and settings stay exactly as they are.

Do team members cost extra?

No. Each plan includes a number of team members at no extra cost. Pending invitations count toward the total. Readers don't: on paid plans you can add as many as you like.

What's a reader?

Someone on your team who reads but doesn't answer customers or edit articles: sales, success, the rest of the company. Readers can read everything in your help centre, internal articles included, and ask the team assistant. On paid plans they're free and unlimited; their questions to the assistant count toward your AI answers. People can join with their work email, Google or an invite link.

Which currency are prices in?

US dollars, per month.